Client Guidelines
Shipping, Returns & Care
3-5 Days
tracked delivery
30 Days
return window
Complimentary
domestic shipping over $150
Essential Details
Clear answers regarding dispatch times, return conditions, and hardware longevity.
Delivery
Returns
Care
Free Domestic Shipping
30-Day Hassle-Free Returns
Preserving Finishes
Orders exceeding $150 qualify for complimentary tracked shipping arriving within 3 to 5 business days across the United States.
Unused carryalls in original condition may be returned within 30 days of delivery for a full refund or exchange.
Protect pebbled leather surfaces with a dry cloth and store in the provided dust bag when not in daily rotation.
Still have questions?
Our concierge team is available Monday through Friday to assist with specific inquiries.